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Windows » Business » Helpdesk & Remote PC » Job Log 5.0.0



Job Log 5.0.0 screenshot

Job Log 5.0.0


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Download time:
56K: 1h 26m 45s  64K: 1h 15m 54s  128K: 37m 57s  768K: 5m 17s
Downloads:
Total: 156 | Last week: 1
Hits:
421 visitors
Publisher:
OS Support:
WinXP, Win2000 
License:
Shareware 
Date added:
10-01-2015 
Last Update:
12-11-2012 
Size:
35.58 Mb


 


Job Log Publisher's description:

from Lazy Bayou

Job Log is designed for the business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue.
Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.

System Requirements:

IE 6.0 or later

Program Release Status: New Release
Program Install Support: Install and Uninstall



Job Log Version History:

Job Log 5.0.0 added on: 12-11-2012 - actual version


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Job Log Related Tags:

    job          work order          track          trackit          ticket          customer support          help desk          help          support          issue          resolved      






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